Atomic House of Hair
Atomic House of Hair
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    • Home
    • Services
    • Products
    • Crew
    • Contact
    • Intake Form
    • Promos/Events
    • Salon Policies
      • Consultations + Policies

  • Home
  • Services
  • Products
  • Crew
  • Contact
  • Intake Form
  • Promos/Events
  • Salon Policies
    • Consultations + Policies

terms of service

Last Updated: 3/6/26


Acceptance of Terms

By booking an appointment, submitting contact information, or using our services, you agree to these Terms of Service.

These policies apply to all services provided by Atomic House of Hair and help manage scheduling, communication, and service quality.

SMS Messaging Consent (A2P Compliance)

By providing your phone number, you consent to receive appointment-related communications, service reminders, and occasional promotional messages from Atomic House of Hair.

You may receive messages regarding:

  • Appointment confirmations
  • Appointment reminders
  • Service follow-up communications
  • Promotional offers (if opted in)

Message frequency varies based on appointments and communications.

Opt-Out Instructions

You may opt out at any time by replying STOP to any text message.

After opting out, you will receive one final confirmation message confirming removal from future messages.

Help Instructions

Reply HELP for assistance or contact the salon directly.

Carrier Liability Disclaimer (Required for A2P Approval)

Message and data rates may apply depending on your mobile carrier plan.

Atomic House of Hair and its service providers are not liable for delayed, undelivered, or failed messages.

Messaging services are provided on an “as is” basis, and delivery is subject to mobile carrier network availability.

You agree that you are responsible for any messaging fees charged by your carrier.

Data & Privacy

We collect client contact information for business communication purposes only.

Information we may collect includes:

  • Name
  • Phone number
  • Email address
  • Appointment records

We do not sell or rent personal information to third parties.

Client information may be shared only with service providers necessary to operate business systems such as:

  • Booking software
  • Payment processors
  • Communication platforms

Appointment Policies

Consultations may be required for complex services such as corrective color or chemical treatments.

Consultations help determine:

  • Service feasibility
  • Pricing estimates
  • Hair health considerations
  • Service timelines

Deposits & Payments

Some services require non-refundable deposits to secure appointments.

Deposits are applied toward service costs but may be forfeited if cancellation policies are not followed.

Cancellation Policy

We require at least 24 hours notice for cancellations or rescheduling.

Late cancellations may result in fees or required deposits for future bookings.

No-Show & Late Arrival Policy

Arriving more than 15 minutes late may require rescheduling.

Appointments may be considered a no-show if we cannot reach you within 15 minutes of your scheduled time.

Service Satisfaction

No refunds are offered for completed services.

Clients must contact the salon within 7 days of their appointment to request service adjustments.

Adjustments are provided at the salon’s discretion.

Chemical Service Disclaimer

Chemical services carry risks.

By booking chemical services, you acknowledge:

  • Results cannot be guaranteed
  • Multiple appointments may be required
  • Previous chemical history may affect results

Services may be refused if hair condition is not suitable.

Pricing

Prices listed are starting prices only.

Final pricing may vary based on:

  • Hair length
  • Density
  • Product usage
  • Service complexity

Guests & Environment

Only clients receiving services should attend appointments unless otherwise approved.

Clients must be 18+ years or older, or escorted by a legal guardian, parent or responsible adult.

Right to Refuse Service

Atomic House of Hair reserves the right to refuse service for safety, behavioral, or operational reasons.

Website & Communication Use

You agree not to misuse communication systems, spam forms, or attempt to interfere with business operations.

Policy Updates

These terms may be updated periodically. Continued use of our services means acceptance of updated policies. 

Last Updated: 3/6/26

Acceptance of Terms

By booking an appointment, submitting contact information, or using our services, you agree to these Terms of Service.

These policies apply to all services provided by Atomic House of Hair and help ensure fair scheduling, service quality, and client communication.

SMS & Messaging Consent (A2P Compliance)

By providing your phone number, you consent to receive appointment notifications, service reminders, and service-related messages from Atomic House of Hair.

You may also receive occasional marketing or promotional messages if you explicitly opt in.

Message Types May Include:

  • Appointment confirmations
  • Appointment reminders
  • Service follow-up messages
  • Promotional offers (if opted in)

Message Frequency

Message frequency varies based on appointments and communication needs.

Opt-Out Instructions

You may opt out of marketing messages at any time by replying:

STOP to unsubscribe from text messages.

After opting out, you will receive a confirmation message acknowledging your removal from future marketing communications.

Help & Support

For assistance, reply HELP or contact the salon directly.

Message and data rates may apply depending on your mobile carrier.

Data & Privacy

Atomic House of Hair collects client information for business communication and service management purposes.

We may collect:

  • Name
  • Phone number
  • Email address
  • Appointment history

We do not sell or rent client information to third parties.

Information may be shared only with service providers necessary to operate our business systems, including:

  • Appointment booking software
  • Payment processors
  • Communication platforms

Appointment Policies

Consultations

Corrective color and chemical services may require consultation before booking.

Consultations allow us to evaluate:

  • Hair condition
  • Desired results
  • Timeline expectations
  • Pricing estimates

Deposits & Payments

Some services require a non-refundable deposit to secure booking.

Deposits are applied toward the final service cost and may be forfeited if cancellation policies are not followed.

Cancellation Policy

We require at least 24 hours notice for cancellations or rescheduling.

Failure to provide adequate notice may result in:

  • Cancellation fees
  • Required deposits for future bookings

No-Show & Late Arrival Policy

If you arrive more than 15 minutes late, your appointment may need to be rescheduled.

If we do not hear from you within 15 minutes of your scheduled appointment time, it may be considered a no-show.

No-show fees may apply.

Service Satisfaction

We do not offer refunds on completed services.

If you are dissatisfied with your service, you must contact us within 7 days to request a possible adjustment appointment.

Adjustments are evaluated on a case-by-case basis.

Chemical Service Disclaimer

Chemical services carry inherent risks.

By booking chemical services, you acknowledge:

  • Results cannot be guaranteed
  • Multiple sessions may be required
  • Hair health may limit service outcomes

Our stylists may decline services if hair integrity may be compromised.

Pricing

All prices are starting prices and may vary based on:

  • Hair length
  • Density
  • Product usage
  • Service complexity

Final pricing will be reviewed before service begins when possible.

 

Guests & Environment

Only clients receiving services should attend appointments unless otherwise approved.

Children must be supervised by a responsible adult.

Age & Legal Consent

Clients must have the legal capacity to consent to services offered by Atomic House of Hair.

If you are under the age of majority in your jurisdiction, a parent or legal guardian must provide consent before receiving services.

By booking appointments, you confirm that you or your legal guardian have authorized service participation.

This policy is in place for legal and safety purposes and is not used for marketing or promotional targeting.

Right to Refuse Service

Atomic House of Hair reserves the right to refuse service to anyone for safety, health, or behavioral concerns.

Website Use

You agree not to misuse our website, attempt unauthorized access, or interfere with business systems.

Policy Updates

These terms may be updated at any time. Continued use of our services constitutes acceptance of updated policies.

Contact Information

Atomic House of Hair
Louisville, Kentucky
atomichouseofhair@gmail.com

Copyright © 2024 Atomic House of Hair - All Rights Reserved.

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